THE PROBLEM AS DEFINED TO THE PROBLEM AS UNDERSTOOD

RBS

Our integrated approach to data, technology and creativity quickly took RBS from the problem as defined to the problem as understood.


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at launch we achieved over 50% open rates

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with 89.43% of opens clicking through


What the client said

ourvoice was a first for Business and Commercial Banking and the pilot in Commercial Banking has proved that it will be a valuable tool to roll out to other businesses. The initial statistics have been incredible and provide us with the right informati

Debbie Install
Senior Communications Manager, Internal Communications and Engagement Team, Business and Commercial Chief Operating Office, Corporate Banking Division, The Royal Bank of Scotland PLC